Privacy Policy | Captionseries

Caption Series Messaging Solution (“Caption Series,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who use our website, www.captionseries.com, and our services (collectively, the "Services"). This Privacy Policy outlines how we collect, use, and protect your personal information. If any changes are made to this policy, we will update this page accordingly.

In this policy, “you” or “your” refers to any person or entity subscribing to and/or using our Services.

1. Collection of Data

Before using our Services, you must read, understand, and agree to the terms and conditions outlined in this policy.

Anonymous Information

When you visit our website, our web servers automatically collect non-personally identifiable data, including:

IP (Internet Protocol) address
Browser type and version
Operating system
Domain name
Access times
Referring website addresses

This information helps us analyze trends, enhance security, and improve user experience.

Personally Identifiable Information

When you register for our Services, request information, or communicate with us, we may collect personal data such as:

Full name
Mailing address
Email address
Phone number
Payment details (if applicable)

Additionally, if you contact us via email or offline, we may collect any personal data you voluntarily provide. Most public pages on our website can be accessed without providing personal information.

2. Use of Data

The information we collect is used for the following purposes:

To provide the Services you have subscribed to
To improve website functionality and user experience
To personalize content based on user preferences
To notify users of updates, new features, and important announcements
To support internal operations with authorized agents or contractors
To contact users for marketing or employment opportunities
To comply with legal obligations or government requests
To prevent misuse or unauthorized access to our website
To facilitate corporate transitions such as mergers or acquisitions

Users who provide their phone numbers online will only receive calls related to order confirmations, billing inquiries, technical support, or other service-related matters during business hours.

3. Review & Correction of Data

Users can request corrections to inaccuracies in their contact details, financial information, or transaction records. Corrections can be made by:

Emailing us at: info@captionseries.com
Updating profile information via the user account section on: www.captionseries.com

4. Privacy & Confidentiality

Caption Series ensures the confidentiality of all user communications containing personal data. However, any information shared in public forums, such as message boards or chat rooms, is not considered confidential and may be accessible to others.